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Properti2025

The 20-page data audit

Asked for ClickUp boards. Came back the same day with a data audit that changed the question.

The situation

CEO asked me to set up ClickUp boards to manage a major client renewal. The assumption was that better project management tooling would fix delivery.

The obvious move

Set up the boards, organise the tickets, move on.

What I did instead

Came back the same day with a 20-page data audit that reframed the entire problem. The issue wasn't project management. It was a lack of evidence-based prioritisation across the whole company.

What happened

We ended up doing something completely different and more effective. The audit became the foundation for the product operating model I built from scratch.

Full story: Building a product operating model